Engagements

Engagements for teams that need real delivery

We build operational software, deliver automation, and provide fractional CTO support for SMEs and founders.

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Build Partner

4-12 weeks (focused scope) or 3-6 months (staged program)

For SMEs that need delivery, not just strategy.

Start with Build Partner

What it includes

  • Workflow and systems mapping
  • Technical scope and implementation plan
  • Custom internal software or portal builds
  • API and data integrations across core tools
  • QA, deployment, and documented handover

What success looks like

  • Fewer manual handoffs across key processes
  • Faster movement from enquiry to paid invoice
  • Clear ownership of each workflow stage
  • Internal team can operate without dependency

Example use cases

Professional services: Intake-to-proposal-to-onboarding workflow with billing sync and follow-up rules.

Tradies: Enquiry-to-quote-to-schedule-to-invoice workflow with job notes and payment reminders.

Automation & AI in Operations

2-8 weeks

For teams losing time to repetitive admin and manual handoffs.

Start with Automation & AI

What it includes

  • Process audit and automation map
  • Workflow automation across intake, triage, follow-up, and invoicing
  • Practical AI assists for drafting, triage, and retrieval
  • Approval controls and exception handling
  • Monitoring and iteration plan

What success looks like

  • Quicker response and triage on new work
  • Lower admin load and reduced context switching
  • More consistent follow-up cadence
  • Better visibility of operational bottlenecks

Example use cases

Professional services: Client onboarding automation, proposal triggers, and scheduled follow-up logic.

Tradies: After-hours enquiry capture, call-back queue, quote reminders, and job progression updates.

Fractional CTO / Advisory

6-10 week advisory block or ongoing monthly cadence

For founders and operators who need senior technical leadership without a full-time CTO.

Start with Fractional CTO

What it includes

  • Technology roadmap and execution sequencing
  • Architecture and integration decisions
  • Delivery planning and risk management
  • Tool and vendor selection support
  • Build oversight and technical QA

What success looks like

  • Clear 6-12 month technical execution plan
  • Better decisions with less rework
  • Stronger delivery rhythm and accountability
  • Lower risk on major system changes

Example use cases

Professional services: Modernise a client operations stack while protecting service continuity.

Tradies: Stabilise job workflow systems and remove duplicate admin across office and field.

Products & Ventures

6-16 weeks to pilot

For teams exploring small products with practical operational value.

Explore products

What it includes

  • Problem framing and lean validation
  • Pilot product design and build
  • Early user feedback loop
  • Practical operating model for next phase

What success looks like

  • Pilot shipped to real users
  • Clear decision to scale, refine, or stop
  • Usable technical foundation and backlog

Example use cases

Professional services: Productise a repeatable advisory workflow into a lightweight offer.

Tradies: Pilot an internal scheduling or job quality tool to support field operations.

Ways to start

Start focused. Expand in stages.

Quick diagnostic call

20 minutes to define the bottleneck and the best first step.

Short sprint

1-2 weeks to map workflow, set baseline, and finalise scope.

Build phase

4+ weeks of scoped delivery with demos and handover.

Start with one workflow that matters.

We'll help you choose the right engagement and first milestone.

Book a 20-minute call